Frequently Asked Questions
General Questions
What areas do you cover?
We cover all of Wolverhampton and the Black Country, including Bilston, Willenhall, Wednesbury, West Bromwich, Dudley, Walsall, and surrounding areas. We also extend to parts of Birmingham, Cannock, Lichfield, and Telford. Call us to confirm coverage for your specific location.
Do you offer 24/7 emergency service?
Yes! Our emergency hotline (07555394314) is available 24 hours a day, 365 days a year. We aim to reach emergency callouts within 60 minutes across Wolverhampton and the Black Country.
How much do your services cost?
We offer transparent, fixed pricing with no hidden costs. Emergency drain unblocking starts from £95, CCTV surveys from £150, and repair work is quoted after inspection. You’ll always know the cost before we start work.
Do you charge extra for evenings and weekends?
No! Unlike many companies, we don’t add surcharges for out-of-hours work. Our emergency pricing is the same whether you call at 2 PM or 2 AM.
53%
Experienced Blocked Drains
73%
Victorian Properties At Risk
68%
Tree Root Related Issues
85%
Costs Could Be Prevented
Service Questions
How do you unblock drains?
We use professional-grade equipment including high-pressure water jetting, drain rods, and specialized tools. For stubborn blockages, our 4000 PSI jetting equipment can blast through tree roots, grease, and debris that standard methods can’t handle.
What causes drains to block?
Common causes include:
Kitchen drains: Grease, food waste, soap buildup
Bathroom drains: Hair, soap scum, toiletries
Toilets: Sanitary products, excessive toilet paper
Outside drains: Leaves, tree roots, garden debris
Main sewers: Root intrusion, pipe damage, scale buildup
How long does drain unblocking take?
Most standard blockages are cleared within 30-60 minutes. Complex blockages requiring high-pressure jetting may take 1-2 hours. We’ll give you an estimated timeframe when we assess the problem.
What is a CCTV drain survey?
A CCTV survey uses a waterproof camera inserted into your drains to show exactly what’s causing problems. You’ll see live footage of inside your pipes, helping us identify blockages, damage, or root intrusion. We provide a written report with our findings and recommendations.
When do I need a CCTV survey?
Consider a survey if you have:
Recurring blockages
Slow drainage throughout your property
Bad smells from drains
Gurgling sounds from toilets or sinks
You’re buying a property (homebuyer survey)
Planning building work near existing drains
Can you fix cracked or damaged pipes?
Yes! We specialise in no-dig pipe repairs using modern relining techniques. We can fix cracks, displaced joints, and even collapsed sections without excavating your garden or driveway. Most repairs come with a 25-year guarantee.
